Terms of Service & Privacy Policy

1. Terms of Service

1.1 Acceptance of Terms

By accessing and using Perfect Note Lab ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

1.2 Service Description

Perfect Note Lab is an AI-powered writing assistant that transforms raw text into professional communication. The Service is provided "as is" and "as available" without warranties of any kind.

1.3 User Responsibilities

You agree to:

• Provide accurate and complete information when creating an account
• Maintain the security of your account credentials
• Use the Service in compliance with all applicable laws and regulations
• Not use the Service for any illegal, harmful, or abusive purposes
• Not attempt to reverse engineer, hack, or compromise the Service

1.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Perfect Note Lab is provided "AS IS" without any warranties, express or implied
• We are not liable for any direct, indirect, incidental, special, or consequential damages
• We are not responsible for any loss of data, profits, or business opportunities
• Our total liability shall not exceed the amount you paid for the Service in the last 12 months
• We do not guarantee the accuracy, completeness, or quality of AI-generated content
• You are solely responsible for reviewing and verifying all content before use

1.5 Disclaimer of AI-Generated Content

The AI-generated content is provided as a tool to assist you. We make no guarantees about its accuracy, appropriateness, or fitness for any particular purpose. You are solely responsible for reviewing, editing, and verifying all content before using it in any professional or personal context.

1.6 Subscription and Payments

• Subscriptions are billed monthly or annually as selected
• You may cancel your subscription at any time through your account settings
• No refunds are provided for partial months or unused quota
• We reserve the right to modify pricing with 30 days notice
• All payments are processed securely through Stripe

1.7 Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms, fraudulent activity, or any other reason at our sole discretion, without prior notice or liability.

1.8 Indemnification

You agree to indemnify and hold harmless Perfect Note Lab, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of the Service or violation of these terms.

2. Privacy Policy

2.1 Data Collection

We collect the following information:

• Account Information: Email address, name, and authentication data
• Usage Data: AI request counts, subscription status, and feature usage
• Technical Data: IP address, browser type, and device information
• Content Data: Text you input for AI processing (temporarily, not stored long-term)

2.2 Data Usage

We use your data to:

• Provide and improve the Service
• Process your AI requests and manage your account
• Send important service updates and notifications
• Prevent fraud and ensure security
• Comply with legal obligations

2.3 Data Storage and Security

• All data is stored on secure European servers (GDPR compliant)
• We use industry-standard encryption for data at rest and in transit
• We do NOT store or save your text content after processing
• We do NOT use your content to train AI models
• Your data is processed in compliance with European data protection regulations

2.4 Data Sharing

We do NOT sell your personal data. We may share data only with:

• Service Providers: Firebase (Google), Stripe (payments), OpenRouter (AI processing)
• Legal Requirements: When required by law or to protect our rights

2.5 Your Rights (GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at: support@perfectnotelab.com

2.6 Cookies and Tracking

We use essential cookies for authentication and functionality. We use analytics cookies only with your consent. You can manage cookie preferences through our cookie banner.

2.7 Data Retention

We retain your account data as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where required by law.

3. Additional Terms

3.1 Intellectual Property

You retain all rights to your original content. AI-generated content is provided to you without any intellectual property claims from us. However, we are not responsible for any copyright or legal issues arising from AI-generated content.

3.2 Changes to Terms

We may update these terms at any time. Continued use of the Service after changes constitutes acceptance of the new terms. We will notify you of significant changes via email.

3.3 Governing Law

These terms are governed by the laws of France and the European Union. Any disputes shall be resolved in the courts of France.

3.4 Contact Information

For questions about these terms or privacy policy, contact us at:
Email: support@perfectnotelab.com